Termini e Condizioni

French Grocery Online   

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Article XV - Intellectual Property
All elements of the website of the grocery France-Export-FV.com are and remain the exclusive property of groceries France-Export-FV.com. No one is permitted to reproduce, use, disseminate or use for any purpose whatsoever, even partially parts of the site they are software, visual or sound.

Any single link or hyperlink is strictly prohibited without written permission from the grocery France-Export-FV.com.Terms and Conditions of grocery France-Export-FV

These General Conditions of Sale apply to all orders placed on the website France-Export-FV.com French Grocery Online More generally, they govern the relationship between the grocery France-Export-FV and users of the website France-Export-FV.com.

Section I - Identification of the Company

Cross Country: France-Export-FV.com

SASU Capital 1500 € uros

8 Boulevard des oiseaux

66140 Canet en Roussillon


Mail: contact-france-export-fv@orange.fr


         00 33 (0)6 71 34 08 63

         33 (0) 4 68 51 47 83

SIRET: 53973060600016

RCS Perpignan: 539730606



Section II - Price

The prices of our products are listed on the site in euros, excluding the cost of processing and shipping the grocery France-Export-FV. When ordering, products will be billed based on rates in effect at the time of validation of the order. The products remain the property of the grocery France-Export-FV until full payment of the price.

Special case of orders sent outside the EU:

When ordering from a country other than France, you are the importer of the product concerned. For all products shipped outside the EU and overseas territories, the price will be automatically calculated tax on the invoice. Customs duties or other local taxes, import duties or state taxes may be due. These rights are not within the purview of the grocery France-Export-FV. They will be at your expense and are your sole responsibility, both in terms of returns and payments to the authorities and agencies in your country. We advise you about these issues with your local authorities. You are also to inform local authorities of any import restrictions on the products you wish to order.

Special case of orders shipped to the European Union:

The price is incl. For professionals with a number of EU VAT wishing to be exempt from VAT, they should contact in advance with the grocery France Export-FV-mail or telephone. The procedure will be clarified. Orders will be placed directly on the site without prior contact will not benefit from the VAT exemption even if the client provides a number of intra-community VAT.


Section III - Fees for processing and shipping

Metropolitan France

You can choose between three modes of delivery:

• In Colissimo Access.

• In Colissimo .

• With Chronopost.

• With Volume Control Transport DHL important quotes requested.

• Delivery to a destination address in France: The cost varies depending on the weight of your package, see the shipping costs for all shipping rates. shipping

• Fresh products are necessarily subject to a shipment Chronopost. For more information, please contact French Grocery Online France-Export-FV.

European Union and Switzerland:

Processing fees and shipping are available on the page: shipping.

For more information, please contact  France-Export-FV.

Other countries:

Processing fees and shipping are calculated based on the weight of your order and the destination country. You can choose between 3 options: Colissimo International Colissimo or DOM TOM or Chronopost. You can always know the amount of processing fees and shipping consultant cart.

Also note that your order will be charged duty. Depending on the country, the customs duties may be requested in addition upon delivery.


Countries available:

Afghanistan, Azores, South Africa, Albania, Andorra, Austria, Algeria, Angola, Anguilla,

Antarticque, Antigua and Barbuda, Netherlands Antilles, Saudi Arabia, Argentina, Armenia,

Aruba, Australia, Azerbaijan,

Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Belgium, Benin, Bulgaria, Burkina Faso,

Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Darussala, Burma, Burundi,

Cameroon, Canada, Canary Islands (Islands), Cape Verde, Central African Republic, China, Cyprus, Comoros, Congo, Cambodia,

Cook (Islands), South Korea, Croatia, Chile, Colombia, North Korea, Costa Rica, Côte d'Ivoire, Cuba,

Denmark, Djibouti,

Estonia, USA, Egypt, Eire, United Arab Emirates, Ecuador, Eritrea, Ethiopia,

Faroe (Islands), Fiji, Finland, France,

Gabon, Greece, Guadeloupe, Guernsey, Guinea, Equatorial Guinea, French Guiana, Gambia, Georgia, Ghana,

Gibraltar, Grenada, Greenland, Guatemala, Guinea Bissao,

Honduras, Hong Kong, Hungary, Haiti,

Indonesia, Ireland, Israel, Italy, Mauritius, Norfolk Island, Aland Islands, Cayman Islands, Cook Islands,

Falkland Islands, Faroe Islands, Mariana Islands, Marshall Islands, Solomon Islands, Turks, British Virgin Islands, India

Iran, Iraq,

Japan, Jersey, Jamaica, Jordan,

Kiribati, Kazakhstan, Kenya, Kuwait, Kyrgyzstan,

Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Laos, Lebanon, Lesotho, Liberia, Libya,

Madeira, Malawi, Mali, Malta, Morocco, Martinique, Mauritania, Mauritius, Mayotte, Mozambique,

Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mexico, Micronesia, Moldova, Monaco,

Mongolia, Montenegro, Mountains Serrat,

Namibia, Nauru, Niger, Norway, Nepal, Nicaragua, Niue,

New Caledonia, New Zealand,

Oman, Uzbekistan,

Panama, Papua New Guinea, Paraguay, the Netherlands, Poland, French Polynesia, Portugal,

Pakistan, Palau, Peru, Philippines, Poland, Puerto Rico, Palestine,


Répubique Dominican Czech Republic, Russia, Rwanda, Réunion, Romania, United Kingdom,

Saint Barthelemy, Saint Martin, San Marino, Saint Pierre and Miquelon, Saint Lucia, Solomon Islands ()

   Sao Tome and Principe, Senegal, Seychelles, Singapore, Slovakia, Slovenia, Sudan,

   Samoa, El Salvador, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia,

   Sudan, Sri Lanka (Ceylon), Sweden, Switzerland, Swaziland, Syria, Suriname,

   T.A.A.F. , Chad, Czech (Republic), Thailand, Togo, Tonga,

   Turkey, Tuvalu, Tajikistan, Taiwan, Tanzania, Southern Land, East Timor, Trinidad and Tobago, Tunisia,

   Uruguay, Ukraine, Uruguay,

   Vanuatu, Vatican City, Vietnam, Venezuela,

   Wallis and Futuna,


   Zambia, Zimbabwe.


Section IV - Placing orders

• On the Internet URL: www.france-export-fv.com

Contractual information is presented in French and are subject to confirmation the contractual information at the latest at the time of checkout.


Section V-Validation of an order

Approval by the Client:

You acknowledge having read and accepted these Terms and Conditions before placing your order. The validation of your order implies acceptance of these Terms and Conditions. For orders placed directly on our website, if you have left an email address, you will receive an email confirmation of your order.

Unless proved otherwise, the data recorded by  France-Export-FV.com constitute proof of all transactions between French Grocery Online France-Export-FV and its customers.


Validation by France-Export-FV.com

Upon receipt of orders,  French Grocery Online France-Export-FV ensures consistency of data reported. As part of its fight against fraudulent payments, France-Export-FV reserves the right to conduct any necessary investigation before confirming an order. This may include in particular the demand for proof of address or request details of your bank branch. If such proceedings are initiated, the validation of the order is suspended. If the command was not confirmed within 15 days, the order will be canceled and the amount paid refunded. This period may be extended if the exchange of documents are underway between the client and French Grocery Online France-Export-FV.


Section VI - Availability

Our product offers are valid until they are visible on the site, within the limits of available stocks.

In the event of unavailability of a product after placing your order (error stock breaks a product), we will notify you by email. We then propose to choose from:

• repayment or missing products by Cheque.


• the reimbursement voucher in French Grocery Online France-Export-FV.


• the replacement product of your choice of equivalent value to the missing items accompanied by a gesture of goodwill. The validation will be suspended until you respond.


Section VII-Delivery

The products are delivered to the delivery address you specified during the ordering process. For deliveries in France, deliveries are made by La Poste, Chronopost or suitable carrier.

In case of payment by credit card orders are shipped the day after their online validation. Orders are shipped on Friday validated the following Monday unless special Saturday opening in December. Validated orders are shipped on Saturday and Monday orders validated on Sunday are shipped on Monday.


Section VIII - Delivery time

Delivery times quoted here are valid under normal service and for shipments made by our usual carriers.

If your order is processed (eg due to the weight of parcel ...) required a routing solution special delivery times you will be specified when ordering. If these deadlines should not satisfy you, you have the option to cancel your order.

Similarly, in case of a strike of the postal services, road hauliers, (more generally any social disruption), or climatic events or diplomatic delivery times may be extended.


For shipments Colissimo, you will receive your order within 48-72 business hours from the date of shipment for all orders placed before 11am Monday to Saturday.

For shipments Chronopost, you get a express delivery service with guaranteed receive your parcel the next day for all orders placed before 11am Monday to Thursday. Chronopost departures are provided on Monday, Tuesday, Wednesday and Thursday. Chronopost not start on Friday.

These limits shall be for deliveries in France, for weekdays, excluding postal routing problem and availability of pro PrivacyPolicy;;PrivacyPolicy;130;1;0;Politique